Mobile / Slots
These Terms & Conditions govern how you access and use 98jili — your account, your wallet activity through bKash, Rocket, or Upay, and your rights around the games and content we make available. Access and eligibility depend on your local law and the region where you use the platform.
By creating an account on 98jili and completing the registration steps shown on the account page, you accept these Terms & Conditions in full. They apply each time you log in, make a wallet transaction, or access any part of the lobby — whether on mobile or desktop. We may update these terms when platform rules or local regulatory conditions change. When that happens, we post the revised version on this page and it takes effect for new sessions after the update date. If you continue to use your account after a revision, that counts as acceptance. If you disagree with any update, the right step is to stop using the platform and contact our support team to close your account. Your account is personal. Sharing login details or operating multiple accounts under one identity is not allowed under these terms. Wallet methods bKash, Rocket, and Upay are covered by the transaction rules set out here; any local payment rail you use must be registered to you personally. Eligibility to hold an account depends on your local law and whether 98jili services are available in your region — we do not make that determination for you, and nothing in these terms overrides local legal requirements.
These terms draw clear lines between what they govern and what sits outside their reach. Understanding scope helps you know when to refer back here and when another policy — such as our privacy notice — applies instead.
Registration, login, session management, and account closure all fall within these terms. Rules on credential use, one-account-per-person limits, and suspension grounds are set out here and enforced at the account level.
Deposits and withdrawals processed through bKash, Rocket, or Upay on your account are governed by these terms. Transaction records visible in your account history reflect the rules applied at the time each transaction was made.
Game catalogues, lobby organisation, category displays, and any written content published on 98jili are covered. You may not reproduce, copy, or redistribute site content outside your own personal account use.
Game studios such as Pragmatic Play, Habanero, and Spadegaming supply game content under their own provider terms. Our terms cover your use of the lobby; the studio's own rules govern the game mechanics themselves, and we are not party to disputes arising solely from game-software behaviour.
These terms are not only about restrictions — they also describe practical actions available to you. You have the right to review your complete transaction history directly inside your signed-in account. Every bKash, Rocket, or Upay movement is logged there with the date, amount, and status, and you can check it at any time from any device you normally use. If a detail on your account profile is wrong — a name, contact number, or linked wallet — the correction path is the account settings page. Follow the fields and verification steps shown there; do not send identity documents through chat unless support asks you to. If something on your account does not match what you expect after following those steps, you can raise a formal query through our support channel and we will investigate. You also have the right to request account closure. That request should go to support in writing, and we will process it in line with the steps set out under our closure procedure. Nothing here waives any right you hold under applicable local law.
Your full transaction log — deposits, withdrawals, and wallet movements via bKash, Rocket, or Upay — is in the account history tab. Check it from the same device you registered on or any device where you are logged in.
Update a wrong name, phone number, or linked wallet through the account settings page. Follow the verification steps shown there. If the field is locked, contact support to start a manual correction.
Send a written query to our support team if you need clarification on how a specific clause applies to your account. Identify the clause and describe your situation clearly so we can give you a direct answer.
Submit a closure request in writing through the support channel. We will confirm receipt and walk you through the final steps, including any outstanding wallet balance that must be settled before the account is closed.
If these terms raise a question you cannot resolve through the account page, use the contact routes below. We do not publish response-time commitments here because those vary; the route you choose will show you the current status of your query.
Open the live chat widget from any page on 98jili while you are logged in. State that your question relates to these Terms & Conditions so the agent can route it correctly.
Send your query to our published support email address. Include your registered account identifier and reference the specific clause or transaction involved. We reply to the email address linked to your account.
The Help Centre inside your signed-in account lists common policy questions and the steps to follow. Check there first — many Terms & Conditions queries are answered without needing to contact support directly.
Our approach to your data, your session, and your wallet is built around the rules set out in these terms. Here is what that looks like in practice.
Account data — your registration details, transaction records, and session logs — is held only for as long as required by the terms you agreed to at sign-up and by applicable local requirements. You can request a summary of what we hold by contacting support in writing.
We use cookies to keep your session active across devices — phone, tablet, or desktop — so you can move between them without losing your position in the lobby. Our cookie use is detailed in the separate cookie notice; by using the site you accept cookies as described there.
You are responsible for keeping your login credentials private under these terms. If you suspect your account has been accessed without your knowledge, use the account security settings to change your password and then contact support immediately through live chat or email.
To request a correction to stored account data or to ask about how a specific term applies to your situation, contact us through the support routes on this page. Provide your account identifier and describe the change or question clearly so we can act on it.
These questions come up often when someone reads through the Terms & Conditions for the first time. If yours is not here, contact support directly.
We update the Terms & Conditions when platform rules or local regulatory conditions require it. The revised version goes live on this page. If you use your account after the update date, that counts as acceptance. Check this page periodically if you want to track changes.
No. These terms allow one account per person. If we find duplicate accounts registered to the same identity, we may suspend or close the additional ones. Your wallet balance on the duplicate account will be handled according to the closure procedure set out in these terms.
Transaction records in your account history log are the reference point under these terms. If a bKash or Rocket payment you made is missing, raise it through live chat or email support with the transaction date and reference number. We will check against the payment log on our side.
Yes. Eligibility to hold an account depends on your local law and whether 98jili services are available in your region. These terms do not override local legal requirements. If you are unsure whether access is available where you are, check the eligibility notice shown during registration.
Go to account settings and follow the correction fields and verification steps shown there. If the field is locked, contact support in writing with your account identifier and the detail you need corrected. We handle corrections in line with the data rules in these terms.
Send a written closure request through the support channel — live chat or email both work. We confirm receipt and walk you through any outstanding wallet balance held via bKash, Rocket, or Upay before the account is closed. The closure steps are set out in these terms.