Mobile / Slots
98jili is clear about what information we collect when you open an account, how we store it, and what choices you have over it. Access to this platform and the rights described here depend on your local law and eligible regions.
When you register an account on 98jili, we collect the information you provide directly — your name, contact details, and the payment method you choose to link, whether that is bKash, Rocket, or Upay. We also collect data generated by your activity: session logs, device type, browser version, and the pages you navigate within the lobby. This information lets us keep your account accurate, process wallet transactions correctly, and show you content relevant to your region. We do not sell your personal information to third parties for their own marketing purposes. Data shared with payment processors — such as the networks that handle bKash or Rocket transfers — is limited to what those processors need to complete a transaction you initiated. We retain account records for as long as your account remains active and for a further period as required to meet our internal compliance obligations. How long that period is depends on the nature of the data and the requirements applicable to the region where you access the platform. You can ask us what we hold about you at any time by contacting support through the routes listed on the site.
This policy applies to all activity on the 98jili platform — whether you reach it from a phone, tablet, or desktop browser. The four areas below clarify what falls inside and outside its coverage so you know exactly where these protections apply.
Covers all data collected when you register, log in, or update your profile. Includes the email address, phone number, and any identity verification details you submit through your account settings page.
Covers payment data linked to deposits and withdrawals processed through bKash, Rocket, or Upay. Transaction records are retained in your account history and are governed by this policy for as long as that history is held.
Covers behavioural data collected while you browse the lobby, including which game categories you open, session duration, and device information. This data is used internally to keep the platform functional across your devices.
Does not cover external sites, payment network infrastructure outside our direct control, or any service you reach by leaving 98jili. Once you leave our platform, the privacy practices of that third party apply, not ours.
You have real choices over the data 98jili holds about you, and each one is reachable through your account or our support channel. Start by opening the account settings page — your profile details, linked contact information, and communication preferences are all editable there without needing to contact us. If you find an error in your name, phone number, or registered email, correct it directly in the relevant field and save the change; the update applies immediately to your account record. For anything you cannot edit yourself — such as historical transaction data attached to a completed bKash or Rocket payment — raise a request through the support route listed on the site. We will confirm what we hold and explain the retention rules that apply to that record. You can also ask us to close your account; doing so does not delete records we are required to keep under our compliance obligations, but we will explain what remains and why. Every request is handled through the published contact routes, not through third parties.
Open account settings to see the profile data we hold. For transaction history tied to bKash, Rocket, or Upay payments, check the wallet section of your account dashboard.
Edit your name, contact number, or email directly in account settings. Changes save immediately. If a field is locked after verification, contact support to request a correction.
Use the support route published on the site to ask what data we hold, why we hold it, or how long it will be kept. We respond through the same channel you used to ask.
Submit a closure request through support. We will confirm which records are deleted and which are retained under our compliance obligations, and give you a clear account of what remains.
If you have a question about how we handle your data, want to correct a record, or need to understand what information we hold about your account, the routes below are the published ways to reach the 98jili support team. We do not operate unpublished channels, and we will never ask you to share account credentials through any of these routes.
Open the live chat widget on the site while logged in to your account. Use this route for straightforward questions about your profile data or to report a record you believe is incorrect.
Send a written request to the email address listed on the Contact page. Email is the recommended route for formal data requests, account closure inquiries, or anything that requires a written record of the exchange.
The Help Centre on the site contains published answers to common policy questions, including how transaction records are stored and what happens when you update your account details.
Our approach to data handling is built around keeping your account accurate, your wallet transactions traceable, and your device sessions consistent whether you switch from phone to desktop mid-session. The four areas below describe the specific practices we follow.
We use cookies to keep your session active across the lobby, remember your device preferences, and ensure your account state — including any open game session — carries across a page reload or a tab switch. You can manage cookie settings in your browser, though some account functions depend on session cookies to work correctly.
Your login credentials are stored in hashed form; we do not hold your password in plain text. If you believe your account has been accessed without your permission, use the account recovery route on the login page and contact support immediately through the live chat or email route.
We keep your account profile data for as long as your account is active. Transaction records linked to bKash, Rocket, and Upay payments are retained for a further period after account closure in line with our internal compliance requirements. You can ask for the specific timeframe through the email support route.
When we update this policy, the revised version is published on this page with the effective date noted at the top. Continued use of your account after a policy update means you have seen the new version. If a change materially affects your rights, we will notify you through your registered contact details.
These are the questions we hear most often about how 98jili handles personal data. If yours is not here, reach out through the live chat or email route listed on the Contact page.
We collect the details you enter during registration — name, email address, and phone number — plus the payment method you link, such as bKash or Rocket. We also collect session and device data automatically while you use the platform, including your browser type and the pages you visit.
We share data only where it is necessary to process a transaction you started — for example, passing relevant payment details to the bKash or Rocket network to complete a wallet transfer. We do not sell your personal data to third parties for their own marketing use.
Open account settings while logged in and edit the field directly. Most profile fields — contact number, email, communication preferences — are editable without contacting support. If a field is locked after identity verification, raise a correction request through live chat or the email support route.
Transaction records tied to bKash, Rocket, and Upay payments stay in your account history while your account is active and for a further period after any closure in line with our compliance obligations. The specific timeframe depends on the type of record. Contact support by email to ask about a particular entry.
Yes — the same policy applies whether you reach the platform from a phone browser, a tablet, or a desktop. Cookie and session data collected on each device is governed by this policy. Your account state syncs across devices, and the same data rights apply regardless of how you connect.
Send a written request through the email support route listed on our Contact page. We will confirm which data is deleted on closure and which records are retained under our compliance requirements, along with the reason for each. Account availability depends on your local law and eligible regions.